For many years, Magento Enterprise was the first choice of many enterprise-level businesses around the world. But, the situation has started changing since 2014 when Shopify Plus was introduced to the market. From that moment, many businesses have started weighing the similarities and differences between these two eCommerce platforms. Shopify Plus vs Magento Enterprise comparisons are present on many websites that are trying to help business owners and managers make the right choice. The same goes for this blog post where we will analyze a few crucial aspects of the capabilities of these platforms.
Ease of use
Without any doubt, the ease of use is one of the strongest selling points of Shopify Plus. They have used the same formula that they’ve implemented in the original Shopify platform. This means that there’s a certain level of customization, but some of the things can’t be modified. Many of the features you can find on this platform are completely automated. In addition, the drag and drop system used for building websites is as easy to use as possible. In many cases, you won’t need the assistance of a professional web developer to finish or even to manage your website.
Magento is not that difficult to use either, but it will take some time to figure out how to use all the features. If you want a truly professional website built with Magento Enterprise, you will need a pro in your team.
This is a difficult point to discuss because both options have a few different offers. For example, if you are planning on using any of these platforms for a longer period of time, you can get a discount. In addition, it depends on what kind of hosting solution you will use. Magento can be self-hosted while Shopify Plus hosting is always included in the price. Generally speaking, Shopify Plus is a more affordable option.
Lastly, we have client support services. This is another area where Shopify Plus is a clear winner. They have a help center and an online forum, but what’s even better is that they provide help via email, phone and live chat and their agents are available 24/7. You can also enjoy the services of their success managers. On the other hand, Magento Enterprise promises 24/7 support on the phone and detailed guides and vibrant forums.